Privacy Policy

 Last updated: {December, 2025}

Who We Are

The Federation of BC Writers (“FBCW,” “we,” “our,” or “us”) is a non-profit organization supporting writers across British Columbia. Our website address is: https://bcwriters.ca.

Organization Name: Federation of BC Writers
Mailing Address: PO BOX 3503 Courtenay, BC, V9N 6Z8
Contact Email: hello@bcwriters.ca
Phone: (250) 741-6514

We comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Depending on your jurisdiction, additional regulations may apply.


What Personal Data We Collect and Why We Collect It

We collect personal data from users and visitors to support membership services, event registrations, newsletter distribution, and the general operation of our website. This may include:

Personal Data

  • Name, email address, mailing address, and phone number

  • Membership details and personal account preferences

  • Payment and transaction information for membership dues, event fees, or donations

  • Voluntary information submitted through forms or surveys

Technical Data

  • Cookies, IP addresses, browser information, and device identifiers

  • Data generated through analytics or embedded third-party content

Sensitive Personal Data

We do not intentionally collect sensitive information (e.g., health data). If such data is voluntarily provided (for example, accessibility needs for an event), we use it solely for the purpose for which it was submitted and retain it only as long as necessary.

Legal Basis & Consent

We collect personal data:

  • With your explicit consent (e.g., newsletter sign-ups, contact forms)

  • To fulfill a service you requested (e.g., membership, registration)

  • To meet legal or administrative obligations

WordPress itself does not collect personal data beyond registered user profiles; however, plugins, hosting services, and payment processors may collect additional data as detailed below.


Comments

When visitors leave comments on the site, we collect the data shown in the comment form, the visitor’s IP address, and browser user-agent string to help detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to display your profile image.


Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract this data from publicly accessible files.


Contact Forms

If you submit a contact form:

  • We collect your name, email address, and any additional information you provide.

  • Contact submissions are retained for up to 12 months for customer service and administrative purposes.

  • We do not use information submitted through contact forms for marketing without your consent.

(Adjust this retention period as needed.)


Cookies

Our website uses cookies to improve user experience. These include:

  • WordPress cookies for logged-in users and commenters

  • Analytics cookies (if enabled)

  • Third-party embed cookies (e.g., YouTube, social media, donation widgets)

You may disable cookies in your browser settings.


Analytics

We may use analytics tools (e.g., Google Analytics, Jetpack, or hosting-provider analytics) to collect anonymous data such as:

  • Page views

  • Geographic location (approximate)

  • Device/browser information

  • User behavior on the site

Users can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on or by adjusting cookie preferences.
Links to provider privacy policies can be added here:


Who We Share Your Data With

We share data only with trusted third-party service providers essential to our operations, including:

  • Payment processors (e.g., Stripe, PayPal) – for secure transaction processing

  • Email newsletter providers (e.g., Mailchimp)

  • Website hosting provider

  • Event registration tools (e.g., Eventbrite)

  • Analytics providers

These third parties may store data outside of Canada. Their privacy policies govern their use of your information.
We do not sell or rent personal data to any organization.


How Long We Retain Your Data

We retain personal data only as long as necessary:

  • Contact form entries: 12 months

  • Analytics data: 12–24 months, depending on provider settings

  • Membership and purchase records: 7 years, for legal and financial compliance

  • Comments and user accounts: retained indefinitely unless deleted by the user

You may request deletion of your personal information at any time.


What Rights You Have Over Your Data

You may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data

  • Withdrawal of consent for marketing

  • A copy of the data you have provided us

  • That we restrict or object to certain types of processing

To submit a request, contact us at: {{Insert privacy contact email}}.


Where Your Data Is Sent

Our website may send data to trusted third-party services outside of Canada, including:

  • Website hosting providers

  • Email newsletter platforms

  • Payment processors

  • Analytics tools

These partners use recognized safeguards such as encryption, secure transfer protocols, and contractual agreements to meet international data protection standards, including those applicable in the EU.


Contact Information

For privacy-specific concerns or data requests, please contact:
Privacy Officer
Federation of BC Writers
Email: privacy@bcwriters.ca
Mailing Address: PO BOX 3503 Courtenay, BC, V9N 6Z8


Additional Information

How We Protect Your Data

We use:

  • Secure server environments (SSL/HTTPS)

  • Encrypted payment processing

  • Restricted access to administrative tools

  • Regular software and security updates

  • Staff/volunteer training on data handling


What Data Breach Procedures We Have in Place

In the event of a breach, we follow these steps:

  1. Immediate internal reporting and investigation

  2. Prompt communication with affected users

  3. Cooperation with legal authorities when required

  4. Measures to prevent future breaches


What Third Parties We Receive Data From

We may receive limited data from:

  • Payment processors (transaction confirmations)

  • Event registration platforms

  • Email marketing services (subscription status)


Automated Decision-Making and Profiling

We do not conduct automated decision-making or user profiling involving personal data.


Industry Regulatory Disclosure Requirements

As a non-profit organization, the Federation of BC Writers complies with applicable Canadian privacy requirements and industry standards related to membership associations.